Bills and invoices can be automatically generated with the push of a button to save you time and money. Features that allow for the management of payments across various forms of finance/accounting software. Tipalti and Bill.com both offer accounts payable automation tools and employ AI to help businesses accelerate financial workflows.
Invoice Templates
I feel for them, since they are not the ones in charge and can barely do anything apparently.I’ve received much better support from smaller companies. Disappointed at the attitude and direction of ignorance the service seems to have adopted. Fix your technical issues or the competition will simply replace you. A vendor I accept payments from forced me to use this trash website. How they setup the invoices and payments isn’t intuitive and very confusing. Because is hte confusion I do not want direct deposit of the funds as I will have no idea what it applies to.
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The apps are attractive and intuitive, requiring little time to learn if you’ve used the browser-based version. User roles help you manage who can do what with bills. Several user roles are meticulously predefined for administrators, accountants, clerks, approvers, and others, and you can add more roles if you need them. You can also create policies to govern bill approvals. For example, you might decide that some bills don’t need approval and can simply be paid. Your policies may also mandate that bills greater than a specified dollar amount must have a given number of approvers.
Efficient Document Management
Moreover, you can assign documents to vendors for easier access. Once you receive a bill, BILL’s Intelligent Virtual Assistant (IVA) will capture key billing information like vendor name, vendor’s invoice number, due date, and amount due. However, the A/P clerk bill.com review can still fill in other fields like purchase order (PO) number or payment terms. The platform has decent invoicing features, such as the ability to choose from different templates and upload your logo to reflect your brand.
Contact Management
I have been using it for a couple of years now, but I am currently looking for alternatives. Bill is expensive, clunky, and has really no support.
Invoicing Software Review Methodology
- Overall, I highly recommend Bill.com for any business looking to streamline their financial management processes.
- Now a customer used it, not knowing it, and it resulted in massive delays.Customer service is horrible, repeating a caned response.
- Invoices are automated and users can select the payment option, including ACH, credit card, and PayPal.
- You can easily do a lot of your billing and invoicing work away from the office.
- If you would like to post your best phone number/email, we can contact you regarding your concern.
- Companies can ask for reviews via automatic invitations.
Almost instantly, the site pulled the invoice, due dates, and amount, dropping them in the correct fields on a Bill.com form. I selected the vendor I’d created from a drop-down list and added a description and account. All that was left was to review the bill and authorize payment. Thank you for your outstanding review of BILL, Brigot! Thank you for supplying your feedback on BILL, Eric. We deeply regret the frustrations you have experienced with our account verification process and with our support team.
What features does Bill.com include?
✓ (Users can select ACH processing, credit cards, check, or bookkeeping PayPal). You can also manage other kinds of documents on the platform. IVA can read handwritten invoices and capture important information like vendor name and amount due. BILL can also detect duplicate invoices by checking the invoice numbers and then linking out to the original invoice. You can still manage payments in the Payments Out screen. If payments have been processed but not yet deposited, you can click Void under the Actions column to cancel the payment.
- To set up other areas of your account, like Your Company, Payables, Receivables, and Accounting (including Chart of Accounts and Items), you simply go to the settings page.
- On TrustRadius, Bill.com received a score of 7.7 out of 10 based on more than 270 reviews.
- This delay is not only unprofessional but also feels like an unnecessary obstacle created by internal inefficiencies.
- All the other entries in this menu take you to the site’s main sections.
- We are sorry for any frustrations that have occurred with account issues and check deliveries.
Enterprise Plan (Pay Bills and Get Paid)
Once a vendor is set to pay by virtual card it is almost impossible to get this payment type removed from the vendor. For many of my utility account, I have had to resort to paying via the vendor website to avoid problems. It is my second review Law Firm Accounts Receivable Management regarding dealing with bill.com. Even though the service they provide facilitates a lot of procedures internally, the lack of support from their customer service makes me distrust this platform. I sometimes find myself lost in making transactions with Bill.com, which means, dollar mistakes in case I am wrong.
Bill.com Invoicing Review 2025
- Bill.com needs to address these internal issues and improve their communication and processes before they can regain trust.
- Bill.com currently has a client base of over 120,000 users, making it the ideal solution for anyone looking for an end-to-end tool for managing their invoices and payments.
- With the advancement of technology, businesses can quickly automate manual processes, make sales faster, create online channels for their customers, and more.
- This is a third party payment company that skims off the top and requests personal private information and will not budge.
- Overall have not had other issues but we made an erroneous wire for over $200K.
- Seriously, wait for a check in the mail from your client.
- I’m not a “Karen” but this website is not user-friendly.When they do call me via customer support, they call you in the middle of the work day…
We all know how important payments are, and Bill.com ensures you never miss a payment by reminding both the front-end and back-end clients about it. Gain trust and grow your business with customer reviews. We’re sorry to hear you’re having trouble with Multi-Factor Authentication.